Emergency Medical Dispatcher - 24/7 Dispatch Specialist

Emergency Telecommunicator Services; Hassell (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Hassell, NC is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

Qualifications include a high school diploma or equivalent, EMD certification where required, and CPR certification. Training may be sponsored; shifts can include overnights, weekends, and overtime depending on the assignment.

Qualifications

• High school diploma or equivalent required; EMT/paramedic credentials may be required depending on vacancy.
• EMD certification prior to appointment where applicable; CPR certification often required.
• Follow employer protocols, maintain patient confidentiality, and comply with medical oversight.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priorities.
• Determine response priority using authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions and relay information to responders.

Skills

Active listening

Communication

Multitasking

Decision making

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services in Hassell, NC is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

Qualifications include a high school diploma or equivalent, EMD certification where required, and CPR certification. Training may be sponsored; shifts can include overnights, weekends, and overtime depending on the assignment.