Emergency Medical Dispatcher — Urgent Care Coordination

Emergency Telecommunicator Services; St. Mary's (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Saint Marys, AK is seeking Emergency Medical Dispatchers to intake calls, assess emergencies, and coordinate EMS response. The role emphasizes following agency-approved protocols and patient information collection.

Candidates typically need a high school diploma or equivalent, CPR certification, and may require EMD certification. The job involves extended console work, shift work including nights and weekends, and ongoing training and evaluations.

Qualifications

• High School Diploma or GED required or equivalent.
• EMD certification may be required depending on vacancy.
• CPR certification may be required or preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the EMS dispatch system
• Dispatch or coordinate ambulance resources as assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Clear communication

Multitasking

Stress management

Education

High School Diploma or GED

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services in Saint Marys, AK is seeking Emergency Medical Dispatchers to intake calls, assess emergencies, and coordinate EMS response. The role emphasizes following agency-approved protocols and patient information collection.

Candidates typically need a high school diploma or equivalent, CPR certification, and may require EMD certification. The job involves extended console work, shift work including nights and weekends, and ongoing training and evaluations.