Emergency Medical Dispatcher: Life-Saving Call Center Expert

County Emergency Communications; Hydaburg (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Continuing education support

Shift premium

Insurance coverage

Job summary

County Emergency Communications in Hydaburg, AK seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will verify locations, collect necessary details, and apply protocol-based instructions to ensure rapid, safe response.

Applicants should have at least a high school diploma; CPR certification is often required, and EMD training may be needed depending on the vacancy. The role may involve overtime and shift work as needed.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification or equivalent training may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Medical data entry

Interpersonal communication

Education

High school diploma or equivalent

Job description

County Emergency Communications in Hydaburg, AK seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will verify locations, collect necessary details, and apply protocol-based instructions to ensure rapid, safe response.

Applicants should have at least a high school diploma; CPR certification is often required, and EMD training may be needed depending on the vacancy. The role may involve overtime and shift work as needed.