Emergency Medical Dispatcher - 24/7 Critical Call Center

Emergency Telecommunicator Services; Teller (AK); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Teller, AK seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate resources using approved protocols. Roles may include providing pre-arrival instructions and supporting EMS responders through ongoing communication.

Dispatchers work in a high-pressure environment with overnight, weekend, and rotating shifts, requiring strict adherence to medical oversight and confidentiality.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Teller, AK seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate resources using approved protocols. Roles may include providing pre-arrival instructions and supporting EMS responders through ongoing communication.

Dispatchers work in a high-pressure environment with overnight, weekend, and rotating shifts, requiring strict adherence to medical oversight and confidentiality.