EMS Dispatch Specialist — 24/7 Critical Support & Training

County Emergency Communications; St. Paul (AK); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for Saint Paul Island, AK. The role involves receiving emergency calls, confirming locations, assigning response priorities, and coordinating ambulance resources per medical dispatch protocols.

Requirements include a high school diploma, EMD certification, and CPR certification; EMT or paramedic credentials may be required depending on the vacancy. On-call, overtime, and shift work may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for Saint Paul Island, AK. The role involves receiving emergency calls, confirming locations, assigning response priorities, and coordinating ambulance resources per medical dispatch protocols.

Requirements include a high school diploma, EMD certification, and CPR certification; EMT or paramedic credentials may be required depending on the vacancy. On-call, overtime, and shift work may apply.