Life-Saving EMS Dispatcher: 24/7 Medical Coordination

911 Emergency Communications; Northway Junction (AK); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Northway, AK seeks Emergency Medical Dispatchers to receive and triage urgent medical calls, confirm location, and coordinate ambulance resources using approved protocols.

A high school diploma is commonly required; CPR certification and additional coursework may be needed. EMT or paramedic credentials are not universally required; consult the vacancy for exact qualifications. The role may involve overnight shifts, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Northway, AK seeks Emergency Medical Dispatchers to receive and triage urgent medical calls, confirm location, and coordinate ambulance resources using approved protocols.

A high school diploma is commonly required; CPR certification and additional coursework may be needed. EMT or paramedic credentials are not universally required; consult the vacancy for exact qualifications. The role may involve overnight shifts, weekends, and overtime.