Emergency Medical Dispatcher: Urgent Care Coordination

County Emergency Communications; Pomona (CA); Presencial; USD 52.000 - 72.000; Jornada completa

Descripción de la vacante

County Emergency Communications in Pomona, CA is seeking Emergency Medical Dispatchers to support urgent medical calls. The role involves gathering incident details, confirming patient location and access, and applying approved protocols to determine priority.

Dispatchers may provide pre-arrival instructions, coordinate ambulance resources, and relay critical information to responders. A HS diploma and CPR certification are commonly required; EMT/paramedic credentials are not universal; training

Formación

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High School Diploma or GED

Descripción del empleo

County Emergency Communications in Pomona, CA is seeking Emergency Medical Dispatchers to support urgent medical calls. The role involves gathering incident details, confirming patient location and access, and applying approved protocols to determine priority.

Dispatchers may provide pre-arrival instructions, coordinate ambulance resources, and relay critical information to responders. A HS diploma and CPR certification are commonly required; EMT/paramedic credentials are not universal; training