EMS Dispatcher: Critical Care Call & Resource Coordination

County Emergency Communications; Idyllwild (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Job summary

County Emergency Communications in Idyllwild, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate EMS resources. Dispatchers may provide protocol-based instructions as trained, under medical oversight.

Requirements typically include a high school diploma and may require CPR certification; EMT or paramedic credentials are not universal. Training opportunities and ongoing education are available.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications in Idyllwild, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate EMS resources. Dispatchers may provide protocol-based instructions as trained, under medical oversight.

Requirements typically include a high school diploma and may require CPR certification; EMT or paramedic credentials are not universal. Training opportunities and ongoing education are available.