Emergency Medical Dispatcher - Save Lives 24/7 Communications

County Emergency Communications; Riverside (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Riverside, IL seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, determine priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include receiving calls, confirming locations, asking approved questions, and relaying information to responders. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

EMT or paramedic credentials may be required

Job description

County Emergency Communications in Riverside, IL seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, determine priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include receiving calls, confirming locations, asking approved questions, and relaying information to responders. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials vary by vacancy.