Emergency Medical Dispatcher — 24/7 Life-Saving Calls

911 Emergency Communications; North Riverside (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in North Riverside, IL seeks Emergency Medical Dispatchers to gather patient and incident information and coordinate urgent medical response. You will establish priorities and support resource deployment according to approved protocols.

Salary is posted per year with assignments requiring various shifts; CPR certification may be needed, and some roles offer sponsored training. Applicants should be prepared for overtime and continuous EMS operations.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universally required.
• Sponsored training or required certification may be offered before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in North Riverside, IL seeks Emergency Medical Dispatchers to gather patient and incident information and coordinate urgent medical response. You will establish priorities and support resource deployment according to approved protocols.

Salary is posted per year with assignments requiring various shifts; CPR certification may be needed, and some roles offer sponsored training. Applicants should be prepared for overtime and continuous EMS operations.