Emergency Medical Dispatcher — 24/7 Life-Saving Communications

County Emergency Communications; Yadkinville (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking an experienced dispatcher to receive and manage medical emergency calls, confirm locations, and coordinate ambulance resources. You will determine priority and provide protocol-based instructions to callers while relaying critical information to responders and documenting call processing.

A high school diploma or equivalent is commonly required. CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Job description

County Emergency Communications is seeking an experienced dispatcher to receive and manage medical emergency calls, confirm locations, and coordinate ambulance resources. You will determine priority and provide protocol-based instructions to callers while relaying critical information to responders and documenting call processing.

A high school diploma or equivalent is commonly required. CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal