Emergency Medical Dispatcher: Rapid Response & Coordination

Emergency Telecommunicator Services; Shafter (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for opportunities in Shafter, CA. The role involves handling urgent medical calls, confirming locations and details, and coordinating ambulance resources according to approved dispatch protocols.

Responsibilities include gathering patient information, prioritizing responses, and providing protocol-based instructions to callers while maintaining accurate documentation and participating in quality reviews.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification may be required

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for opportunities in Shafter, CA. The role involves handling urgent medical calls, confirming locations and details, and coordinating ambulance resources according to approved dispatch protocols.

Responsibilities include gathering patient information, prioritizing responses, and providing protocol-based instructions to callers while maintaining accurate documentation and participating in quality reviews.