Emergency Medical Dispatcher — Rapid EMS Coordination

County Emergency Communications; Forestville (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Other benefits

Job summary

County Emergency Communications in Forestville, CA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate responses. You will verify locations, gather patient data, and issue protocol-based guidance to responders.

Role may require CPR or EMD certification and may include sponsored training. Work involves extended console duties, shift work, and adherence to medical dispatch protocols.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required or sponsored training provided.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications in Forestville, CA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate responses. You will verify locations, gather patient data, and issue protocol-based guidance to responders.

Role may require CPR or EMD certification and may include sponsored training. Work involves extended console duties, shift work, and adherence to medical dispatch protocols.