Emergency Medical Dispatcher: Rapid Response & Coordination

911 Emergency Communications; Alturas (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Alturas, CA. The role involves handling urgent medical calls, verifying location and details, and coordinating responses according to dispatch protocols.

Responsibilities include prioritizing incidents, providing protocol-based guidance to callers, and coordinating ambulance resources while maintaining documentation and quality reviews.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required or sponsored training as per vacancy.
• Strong communication and multitasking abilities essential for fast-paced calls.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

EMS dispatch

Communication skills

Multitasking

Education

High school diploma

EMD certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Alturas, CA. The role involves handling urgent medical calls, verifying location and details, and coordinating responses according to dispatch protocols.

Responsibilities include prioritizing incidents, providing protocol-based guidance to callers, and coordinating ambulance resources while maintaining documentation and quality reviews.