Emergency Medical Dispatcher — Rapid Ambulance Coordination

Emergency Telecommunicator Services; Rosemead (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers in Rosemead, CA. You will gather patient and incident data, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming locations, and dispatching ambulances when needed. A high school diploma or equivalent is commonly required; CPR certification may be required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Protocol adherence

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers in Rosemead, CA. You will gather patient and incident data, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming locations, and dispatching ambulances when needed. A high school diploma or equivalent is commonly required; CPR certification may be required.