Emergency Medical Dispatcher — Rapid Response Communicator

County Emergency Communications; Cookstown (NJ); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Cookstown, NJ seeks Emergency Medical Dispatchers to join a team coordinating urgent medical responses. You will collect patient and incident details, establish priorities, and support responders with protocol-based guidance.

A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be required. Some roles may require Emergency Medical Dispatcher certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification requirements vary by vacancy; consult the posting.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the approved medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High School diploma or equivalent

CPR certification (may be required)

Job description

County Emergency Communications in Cookstown, NJ seeks Emergency Medical Dispatchers to join a team coordinating urgent medical responses. You will collect patient and incident details, establish priorities, and support responders with protocol-based guidance.

A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be required. Some roles may require Emergency Medical Dispatcher certification.