Emergency Medical Dispatcher - 24/7 Critical Response

County Emergency Communications; Medford Lakes (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Medford, NJ is seeking Emergency Medical Dispatchers to join a center that handles urgent medical calls, gathers information, and coordinates response priorities with clinical oversight. Dispatchers may provide approved instructions before responders arrive, follow protocols, and work shifts including nights and overtime.

A high school diploma and EMS dispatcher certification are commonly required; sponsored training may be offered.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• Sponsored training may be offered by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Medford, NJ is seeking Emergency Medical Dispatchers to join a center that handles urgent medical calls, gathers information, and coordinates response priorities with clinical oversight. Dispatchers may provide approved instructions before responders arrive, follow protocols, and work shifts including nights and overtime.

A high school diploma and EMS dispatcher certification are commonly required; sponsored training may be offered.