Emergency Medical Dispatcher: Rapid Response Coordinator

County Emergency Communications; Maple Shade Township (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Maple Shade, NJ is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating EMS resources. Role includes potential overnight shifts and overtime in a continuous operations environment.

Training and certifications such as CPR are common requirements; EMT or paramedic credentials are not universally mandatory and depend on vacancy specifics.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Attention to detail

Calm under pressure

Education

High school diploma or equivalent

CPR certification

EMT/paramedic credentials not universally required

Job description

County Emergency Communications in Maple Shade, NJ is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating EMS resources. Role includes potential overnight shifts and overtime in a continuous operations environment.

Training and certifications such as CPR are common requirements; EMT or paramedic credentials are not universally mandatory and depend on vacancy specifics.