Emergency Medical Dispatcher — Urgent Response Coordinator

County Emergency Communications; Sea Girt (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Sea Girt, NJ is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. This role requires following medical dispatch protocols and may involve overtime and non-standard hours.

Applicants should have a high school diploma; CPR and dispatcher certification are often required. Training opportunities and agency-specific standards vary by appointment and unit.

Qualifications

• A high school diploma or recognized equivalent is commonly required; sponsorship for training may be available.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Sea Girt, NJ is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. This role requires following medical dispatch protocols and may involve overtime and non-standard hours.

Applicants should have a high school diploma; CPR and dispatcher certification are often required. Training opportunities and agency-specific standards vary by appointment and unit.