Emergency Medical Dispatcher: Rapid Response & Coordination

County Emergency Communications; Port Washington (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Port Washington, WI seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location, gather details, and determine response priorities. Role involves following approved protocols, providing pre-arrival instructions when trained, coordinating ambulance resources, and maintaining records.

A high school diploma is commonly required, CPR certification may be needed, EMT/paramedic credentials may be required depending on vacancy.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Port Washington, WI seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location, gather details, and determine response priorities. Role involves following approved protocols, providing pre-arrival instructions when trained, coordinating ambulance resources, and maintaining records.

A high school diploma is commonly required, CPR certification may be needed, EMT/paramedic credentials may be required depending on vacancy.