Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Hatfield Township (PA); On-site; USD 36,000 - 60,000; Full time

Job summary

County Emergency Communications in Hatfield, PA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls. Duty involves gathering patient data, establishing priorities, and coordinating EMS resources according to approved protocols.

Responsibilities include confirming location and contact details, asking essential questions, and relaying information to responders. Certifications such as CPR and EMS dispatcher credentials may be required; training may be sponsored.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification may be required

Job description

County Emergency Communications in Hatfield, PA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls. Duty involves gathering patient data, establishing priorities, and coordinating EMS resources according to approved protocols.

Responsibilities include confirming location and contact details, asking essential questions, and relaying information to responders. Certifications such as CPR and EMS dispatcher credentials may be required; training may be sponsored.