Emergency Medical Dispatcher — 24/7 Crisis Coordination

County Emergency Communications; Maplewood (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Wood, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities using approved protocols.

Roles may require CPR certification and sponsor training; overtime, nights, weekends, and rotating schedules are common, with coordination of ambulance resources and protocol-based guidance.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Wood, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities using approved protocols.

Roles may require CPR certification and sponsor training; overtime, nights, weekends, and rotating schedules are common, with coordination of ambulance resources and protocol-based guidance.