Emergency Medical Dispatcher — Life-Saving Mission

Emergency Telecommunicator Services; Onondaga Township (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Onondaga, MI, to handle urgent calls and coordinate EMS resources. You will collect patient details, verify locations, and apply protocols to guide responders effectively.

The role emphasizes listening, data entry, and clear communication within established dispatch procedures; CPR/EMD requirements may apply depending on the vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification/credentials may be requested depending on vacancy.

Responsibilities

• Answer and triage emergency calls.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Provide protocol-based instructions when applicable.
• Relay information to responders and document call details.

Skills

Active listening

Multitasking

Data entry

Clear communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (EMD) preferred

Tools

EMS dispatch system

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Onondaga, MI, to handle urgent calls and coordinate EMS resources. You will collect patient details, verify locations, and apply protocols to guide responders effectively.

The role emphasizes listening, data entry, and clear communication within established dispatch procedures; CPR/EMD requirements may apply depending on the vacancy.