Emergency Medical Dispatcher - 24/7 Life-Saving Dispatch

911 Emergency Communications; Onsted (MI); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers to join our Onsted-based operations. This role focuses on collecting critical patient and incident data, prioritizing responses, and coordinating EMS resources in urgent situations.

You will follow approved medical dispatch protocols, provide caller instructions, and support responders. Training and certifications (where required) help ensure accurate, timely information and safe conduct of priority dispatch tasks.

Qualifications

• High school diploma or equivalent required or sponsored training.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Active listening

Multitasking

Communication

Formation

High school diploma or equivalent

EMD certification (not always required)

CPR certification

Outils

Emergency dispatch software

Description du poste

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers to join our Onsted-based operations. This role focuses on collecting critical patient and incident data, prioritizing responses, and coordinating EMS resources in urgent situations.

You will follow approved medical dispatch protocols, provide caller instructions, and support responders. Training and certifications (where required) help ensure accurate, timely information and safe conduct of priority dispatch tasks.