Emergency Medical Dispatcher: Life-Saving Dispatch

County Emergency Communications; Spring Valley (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Spring Valley, MN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide protocol-based instructions to callers while ensuring patient safety and data accuracy.

Role requires high school diploma or equivalent; CPR and related coursework may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Spring Valley, MN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide protocol-based instructions to callers while ensuring patient safety and data accuracy.

Role requires high school diploma or equivalent; CPR and related coursework may be required.