Emergency Medical Dispatcher: Save Lives from the Console

County Emergency Communications; Corry (Erie County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and details, and coordinate ambulance resources using approved dispatch protocols. The role supports responders with protocol-based instructions and accurate data entry, as part of a dedicated EMS communications team.

Applicants may need a high school diploma or equivalent, CPR certification, and potential sponsorship for training.

Qualifications

• High school diploma or equivalent required, with possible sponsored training.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Tools

EM dispatch protocols

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and details, and coordinate ambulance resources using approved dispatch protocols. The role supports responders with protocol-based instructions and accurate data entry, as part of a dedicated EMS communications team.

Applicants may need a high school diploma or equivalent, CPR certification, and potential sponsorship for training.