Emergency Medical Dispatcher — Save Lives from the Console

911 Emergency Communications; Conner (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify location, and coordinate response priorities. The role involves following approved dispatch protocols and providing life-saving instructions while maintaining accurate documentation.

Applicants typically need a high school diploma, CPR certification, and may require EMD certification. Ongoing training and agency oversight apply, with overtime and shift variation common in this demanding

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Call handling

Education

High school diploma or equivalent

EMD certification

Job description

911 Emergency Communications seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify location, and coordinate response priorities. The role involves following approved dispatch protocols and providing life-saving instructions while maintaining accurate documentation.

Applicants typically need a high school diploma, CPR certification, and may require EMD certification. Ongoing training and agency oversight apply, with overtime and shift variation common in this demanding