Emergency Medical Dispatcher: Life-Saving 911 Ops

911 Emergency Communications; Midfield (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Midfield, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate initial response. The role supports EMS resources and follows approved dispatch protocols.

Offered responsibilities include obtaining location details, prioritizing responses, and providing protocol-based guidance while maintaining documentation and participating in quality-review activities.

Qualifications

• High school diploma or equivalent required; EMT or paramedic credentials not universal.
• Emergency Medical Dispatcher certification preferred or required as indicated by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Call handling

Priority assessment

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Midfield, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate initial response. The role supports EMS resources and follows approved dispatch protocols.

Offered responsibilities include obtaining location details, prioritizing responses, and providing protocol-based guidance while maintaining documentation and participating in quality-review activities.