Emergency Medical Dispatcher - Fast-Paced Life-Saving

County Emergency Communications; Agua Dulce (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Agua Dulce, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls with protocol-driven responses. Duties include verifying location and callback details, prioritizing emergencies, and coordinating ambulance resources while following established medical dispatch protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and may need EMD certification or sponsorship for training.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD/dispatcher certification may be required before appointment.
• CPR certification may be required or sponsored training may be provided.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Clear communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Agua Dulce, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls with protocol-driven responses. Duties include verifying location and callback details, prioritizing emergencies, and coordinating ambulance resources while following established medical dispatch protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and may need EMD certification or sponsorship for training.