EMS Emergency Dispatcher — Life-Saving Call Center

County Emergency Communications; Cuney (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Cuney, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and support coordination of EMS resources using approved protocols.

Duties include receiving calls, confirming location and callback information, asking approved questions, determining priority, dispatching or coordinating ambulance resources, providing protocol‑based instructions, and documenting call processing for

Qualifications

• Requires high school diploma; CPR certification commonly required.
• EMT or paramedic credentials are not universal; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Communication

Emergency dispatch procedures

Education

High school diploma

CPR certification

Job description

County Emergency Communications in Cuney, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and support coordination of EMS resources using approved protocols.

Duties include receiving calls, confirming location and callback information, asking approved questions, determining priority, dispatching or coordinating ambulance resources, providing protocol‑based instructions, and documenting call processing for