Emergency Medical Dispatcher - 24/7 Life-Saving Coordination

County Emergency Communications; Coupland (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher in Texas to handle urgent medical calls and coordinate response resources. The role emphasizes accurate data collection, priority setting, and protocol-based guidance for responders.

Applicants should be prepared for shift work, including nights, weekends, and overtime as needed. Training and certification requirements vary by agency and location.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMT or paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient info and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Strong communication

Multitasking under pressure

Team coordination

Education

High school diploma or GED

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher in Texas to handle urgent medical calls and coordinate response resources. The role emphasizes accurate data collection, priority setting, and protocol-based guidance for responders.

Applicants should be prepared for shift work, including nights, weekends, and overtime as needed. Training and certification requirements vary by agency and location.