Emergency Medical Dispatcher: Fast-Paced Crisis Coordination

County Emergency Communications; Paris (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Paris, MI is seeking Emergency Medical Dispatchers to join our critical operations. You will receive calls, confirm location and callback details, ask key questions, and determine response priority using the agency’s dispatch protocols.

This role may involve overnight shifts, weekends, and overtime. A high school diploma is commonly required; CPR certification and possible dispatcher certification may be required or sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Paris, MI is seeking Emergency Medical Dispatchers to join our critical operations. You will receive calls, confirm location and callback details, ask key questions, and determine response priority using the agency’s dispatch protocols.

This role may involve overnight shifts, weekends, and overtime. A high school diploma is commonly required; CPR certification and possible dispatcher certification may be required or sponsored.