Emergency Medical Dispatcher — Fast-Paced Care Coordination

County Emergency Communications; Banquete (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Banquete, TX seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate EMS resources. The role involves confirming locations, prioritizing responses, and delivering protocol-based guidance from established dispatch protocols.

Hiring requires a high school diploma or GED, CPR certification, and often an EMD certification. Position may require irregular hours and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification and CPR training are often required or sponsored by the employer.
• Additional relevant training may be specified in the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Calm under pressure

Education

High school diploma or GED

Emergency Medical Dispatcher (EMD) certification

CPR certification

Job description

County Emergency Communications in Banquete, TX seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate EMS resources. The role involves confirming locations, prioritizing responses, and delivering protocol-based guidance from established dispatch protocols.

Hiring requires a high school diploma or GED, CPR certification, and often an EMD certification. Position may require irregular hours and overtime as needed.