Emergency Medical Dispatcher — 24/7 Critical Support

County Emergency Communications; Vancourt (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Job summary

County Emergency Communications in Vancourt, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. You will confirm locations, gather details, and apply approved protocols to guide responders while maintaining documentation and quality reviews.

The role may require CPR training and EMD certification, with overtime and shift variations common in emergency operations. Training opportunities are available with the employer.

Qualifications

• A high school diploma or equivalent is commonly required.
• EMD certification may be required; EMT/paramedic credentials are not universal.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Call handling

Data entry

Education

High School Diploma or GED

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications in Vancourt, TX is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. You will confirm locations, gather details, and apply approved protocols to guide responders while maintaining documentation and quality reviews.

The role may require CPR training and EMD certification, with overtime and shift variations common in emergency operations. Training opportunities are available with the employer.