Emergency Medical Dispatcher: Critical Calls & Resource Coordination

County Emergency Communications; Evant (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Job summary

County Emergency Communications in Evant, TX seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient data, establish priorities, and coordinate EMS resources while following approved protocols and oversight.

Responsibilities include receiving calls, confirming locations, asking critical questions, and issuing protocol-based instructions. CPR and EMD certification requirements may apply, with potential sponsored training.

Qualifications

• High school diploma or recognized equivalent.
• Employer may recruit for sponsored training or require EMD certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Emergency dispatch system

Job description

County Emergency Communications in Evant, TX seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient data, establish priorities, and coordinate EMS resources while following approved protocols and oversight.

Responsibilities include receiving calls, confirming locations, asking critical questions, and issuing protocol-based instructions. CPR and EMD certification requirements may apply, with potential sponsored training.