Emergency Medical Dispatcher — Fast-Paced EMS Communications

County Emergency Communications; Cotulla (TX); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Texas seeks an Emergency Medical Dispatcher to manage incoming medical calls, confirm locations and access, and coordinate ambulance resources. You will follow protocol-based instructions and document actions for quality reviews, with potential overnight shifts and overtime as needed.

The role requires a high school diploma (or equivalent) and may require CPR/EMD certifications. Training sponsorship may be available depending on the agency.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Dispatch coordination

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications in Texas seeks an Emergency Medical Dispatcher to manage incoming medical calls, confirm locations and access, and coordinate ambulance resources. You will follow protocol-based instructions and document actions for quality reviews, with potential overnight shifts and overtime as needed.

The role requires a high school diploma (or equivalent) and may require CPR/EMD certifications. Training sponsorship may be available depending on the agency.