Emergency Medical Dispatcher: Critical Console Role

County Emergency Communications; Leo (SC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical details, and determine priorities using approved protocols. This role supports the coordination of EMS resources and may provide pre-arrival instructions within defined qualifications.

Applicants should have a high school diploma and may need CPR certification; EMT or paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Receive calls

Prioritize incidents

Protocol-based instructions

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical details, and determine priorities using approved protocols. This role supports the coordination of EMS resources and may provide pre-arrival instructions within defined qualifications.

Applicants should have a high school diploma and may need CPR certification; EMT or paramedic credentials are not universally required.