Emergency Medical Dispatcher — Critical Care Call Console

County Emergency Communications; Arispe (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher to handle urgent medical calls in a high-stakes environment. You will verify locations, questions, and access details, then coordinate ambulance resources while adhering to approved dispatch protocols.

Candidates may need EMT/Paramedic certifications or CPR training; the role may include overnight, weekends, and overtime as required by the agency. Training and ongoing certification support are expected.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher to handle urgent medical calls in a high-stakes environment. You will verify locations, questions, and access details, then coordinate ambulance resources while adhering to approved dispatch protocols.

Candidates may need EMT/Paramedic certifications or CPR training; the role may include overnight, weekends, and overtime as required by the agency. Training and ongoing certification support are expected.