Emergency Medical Dispatcher — Critical 24/7 Call Center

Emergency Telecommunicator Services; Cushing (ME); On-site; USD 42,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Maine invites applications for Emergency Medical Dispatcher positions in Cushing. You will handle urgent medical calls, verify locations, collect data, and assign priority using approved dispatch protocols.

Responsibilities include providing protocol-based instructions, coordinating ambulance resources, documenting calls, and participating in quality-review activities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Maine invites applications for Emergency Medical Dispatcher positions in Cushing. You will handle urgent medical calls, verify locations, collect data, and assign priority using approved dispatch protocols.

Responsibilities include providing protocol-based instructions, coordinating ambulance resources, documenting calls, and participating in quality-review activities.