Emergency Medical Dispatcher - 24/7 Critical Dispatch

County Emergency Communications; East Machias (ME); Presencial; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

County Emergency Communications in Dennysville, ME, is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident details, set priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, confirming locations and access details, and delivering protocol-based instructions. Applicants may need CPR certification and Dispatcher credentials; overtime and night shifts are common in this role.

Formación

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Call handling

Communication

Attention to detail

Stress management

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

Descripción del empleo

County Emergency Communications in Dennysville, ME, is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident details, set priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, confirming locations and access details, and delivering protocol-based instructions. Applicants may need CPR certification and Dispatcher credentials; overtime and night shifts are common in this role.