Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Sangerville (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Sangerville, ME seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location, and coordinate response priorities using approved protocols. Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting calls; the role may require overnight shifts, weekends, holidays, and overtime.

A high school diploma is commonly required; EMT or paramedic credentials are not universal; CPR

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Tools

Emergency Medical Dispatcher protocols

CPR certification

Job description

County Emergency Communications in Sangerville, ME seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location, and coordinate response priorities using approved protocols. Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting calls; the role may require overnight shifts, weekends, holidays, and overtime.

A high school diploma is commonly required; EMT or paramedic credentials are not universal; CPR