Emergency Medical Dispatcher: 24/7 Critical Call Center & Training

Emergency Telecommunicator Services; Sinclair Township (ME); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to support urgent medical calls in Sinclair, ME. The role involves gathering patient data, establishing response priorities, and coordinating EMS resources.

Responsibilities include confirming locations, asking symptom questions, and providing approved instructions while following dispatch protocols. Candidates should have a high school diploma and related certifications as applicable.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification/credentials may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Effective communication

Calm under pressure

Multitasking

Critical thinking

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to support urgent medical calls in Sinclair, ME. The role involves gathering patient data, establishing response priorities, and coordinating EMS resources.

Responsibilities include confirming locations, asking symptom questions, and providing approved instructions while following dispatch protocols. Candidates should have a high school diploma and related certifications as applicable.