Emergency Medical Dispatcher — 24/7 Critical-Response & Training

911 Emergency Communications; Easton (ME); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Easton, Maine, seeks Emergency Medical Dispatchers to support urgent medical responses. Responsibilities include gathering incident data, prioritizing responses, and coordinating ambulance resources. Training and certifications influence duties and scheduling.

Applicants may need EMS dispatcher certification and CPR, with consideration given to existing qualifications. The role may involve overnight shifts, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent required or preferred.
• Emergency Medical Dispatcher certification required or preferred depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Easton, Maine, seeks Emergency Medical Dispatchers to support urgent medical responses. Responsibilities include gathering incident data, prioritizing responses, and coordinating ambulance resources. Training and certifications influence duties and scheduling.

Applicants may need EMS dispatcher certification and CPR, with consideration given to existing qualifications. The role may involve overnight shifts, weekends, and overtime as needed.