Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; South Bristol (ME); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatcher positions in South Bristol, ME. Dispatchers handle urgent medical calls, confirm location and contact details, gather critical patient information, and prioritize responses with protocol-based instructions to responders.

Employment typically requires a high school diploma; CPR certification may be required, and specific certifications vary by vacancy. Roles may involve overnight or weekend shifts depending on assignment.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT/paramedic credentials are not universally required.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatcher positions in South Bristol, ME. Dispatchers handle urgent medical calls, confirm location and contact details, gather critical patient information, and prioritize responses with protocol-based instructions to responders.

Employment typically requires a high school diploma; CPR certification may be required, and specific certifications vary by vacancy. Roles may involve overnight or weekend shifts depending on assignment.