Emergency Medical Dispatcher: Certification Support & Benefits

County Emergency Communications; Carrollton (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Carrollton, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather details, and coordinate EMS resources. You will work within approved protocols and provide guidance to responders.

This role may require overnight or weekend shifts, background screening, CPR certification, and possible sponsored training. A high school diploma or equivalent is required, and EMD certification is preferred or required before appointment.

Qualifications

• High school diploma or equivalent required; sponsorship for training may be available.
• CPR certification and additional coursework may be required.
• EMD certification is preferred or required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient\'s location, callback number, and access details.
• Ask approved questions about the patient\'s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Carrollton, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, gather details, and coordinate EMS resources. You will work within approved protocols and provide guidance to responders.

This role may require overnight or weekend shifts, background screening, CPR certification, and possible sponsored training. A high school diploma or equivalent is required, and EMD certification is preferred or required before appointment.