Emergency Medical Dispatcher — Critical 24/7 Communications

911 Emergency Communications; Carrollton (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

EAP services

Continuing education

Job summary

911 Emergency Communications in Carrollton, KY is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather incident details, confirm locations, and determine response priorities under approved protocols.

This role may require CPR certification and Emergency Medical Dispatcher certification; EMT or paramedic credentials are not universally required. Some shifts may include nights, weekends, and overtime, with ongoing training opportunities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Carrollton, KY is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather incident details, confirm locations, and determine response priorities under approved protocols.

This role may require CPR certification and Emergency Medical Dispatcher certification; EMT or paramedic credentials are not universally required. Some shifts may include nights, weekends, and overtime, with ongoing training opportunities.