Emergency Medical Dispatcher — 24/7 Urgent-Call Center

County Emergency Communications; Kinston (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications in Kinston, NC is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish response priorities, and coordinate resources according to approved protocols.

Responsibilities include receiving calls, confirming location and access details, and providing protocol-based instructions while maintaining documentation and quality reviews.

Qualifications

• EMD certification required or preferred as part of appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Coordinate dispatch of ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

EMD certification

CPR certification

Education

High school diploma

Job description

County Emergency Communications in Kinston, NC is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish response priorities, and coordinate resources according to approved protocols.

Responsibilities include receiving calls, confirming location and access details, and providing protocol-based instructions while maintaining documentation and quality reviews.