Emergency Medical Dispatcher — 24/7 Emergency Call Center

County Emergency Communications; Raleigh (MS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance services

Continuing education

Job summary

County Emergency Communications in Raleigh, Mississippi, is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering essential patient and incident details, prioritizing responses, and coordinating EMS resources.

Role may include providing pre-arrival instructions, adhering to medical dispatch protocols and agency oversight requirements. Requirements may include EMS dispatcher certification and CPR, with varying certification providers depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Raleigh, Mississippi, is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering essential patient and incident details, prioritizing responses, and coordinating EMS resources.

Role may include providing pre-arrival instructions, adhering to medical dispatch protocols and agency oversight requirements. Requirements may include EMS dispatcher certification and CPR, with varying certification providers depending on vacancy.