Emergency Medical Dispatcher — 24/7 Ops & Certification Support

County Emergency Communications; Buxton (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Buxton, ME is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather location and patient information, and establish response priorities in accordance with dispatch protocols.

Responsibilities include providing protocol-based instructions when needed, coordinating ambulance resources, documenting calls, and participating in quality-review activities; applicants should possess a high school diploma and CPR certification, with EMS

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Buxton, ME is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather location and patient information, and establish response priorities in accordance with dispatch protocols.

Responsibilities include providing protocol-based instructions when needed, coordinating ambulance resources, documenting calls, and participating in quality-review activities; applicants should possess a high school diploma and CPR certification, with EMS