Emergency Medical Dispatcher — 24/7 Ops & Training Support

County Emergency Communications; McGaheysville (VA); Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Paid leave

Continuing education

Resumo da oferta

County Emergency Communications seeks qualified Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, confirm locations, and assign resources according to established protocols. Training and ongoing certification may be provided or required, with potential for overnight or rotating shifts as needed.

Ideal candidates have strong communication skills, the ability to multitask under pressure, and a commitment to patient care and accuracy in documentation.

Qualificações

• High school diploma or equivalent is commonly required.
• Dispatcher certification may be required or sponsored training may be offered.
• Experience with emergency services or call-centre environment is beneficial.

Responsabilidades

• Answer emergency and non-emergency calls promptly.
• Verify location, callback number and access details.
• Ask standardized questions to assess patient condition.
• Determine priority using dispatch protocols and allocate resources.
• Provide protocol-based instructions to callers when appropriate.
• Relay information to responders and document call details.
• Maintain accurate call records and participate in quality reviews.

Conhecimentos

Clear communication

Crisis management

Multitasking

Formação académica

High school diploma

Ferramentas

EMS dispatch software

Descrição da oferta de emprego

County Emergency Communications seeks qualified Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, confirm locations, and assign resources according to established protocols. Training and ongoing certification may be provided or required, with potential for overnight or rotating shifts as needed.

Ideal candidates have strong communication skills, the ability to multitask under pressure, and a commitment to patient care and accuracy in documentation.